WARRANTY POLICY
The warranty for all products sold on safetypluspro.ca is determined solely by the manufacturer of each product. As the seller, we do not provide any warranties, express or implied, beyond those offered by the manufacturer. It is the customer’s responsibility to review and understand the manufacturer’s warranty policy for the product(s) they purchase.
If you encounter a warranty issue with a product, we are happy to assist by providing manufacturer contact details or general guidance on initiating a warranty claim. In some cases, at our discretion, we may act as a liaison between the customer and the manufacturer to help facilitate the warranty claim process. However, this is determined on a case-by-case basis and is not guaranteed.
We make every effort to ensure that the warranty information displayed on our website is accurate and up to date. However, warranty terms may change, and there may be instances where the information listed on our website is outdated. Ultimately, it is the customer’s responsibility to verify the most current warranty details by contacting the manufacturer directly.
For any questions regarding a product’s warranty, we recommend contacting the manufacturer directly or reviewing their warranty information before making a purchase.
WARRANTY RETURNS
To initiate a return for a warranty-related issue, customers must follow the manufacturer’s warranty claim process. If a return is approved by the manufacturer, you may need to obtain an RMA (Return Merchandise Authorization) number and the correct return address before shipping the item.
For assistance in obtaining an RMA number or general guidance, you can contact us at support@safetypluspro.ca. However, please note that we do not process warranty claims or assume any liability for manufacturer warranty decisions.